Implementation & support

From first call to first payroll

Guided setup, data migration, training and ongoing support from our team in Dhaka.

We set TeamUp up with you

You do not have to configure TeamUp alone. Our team in Dhaka works with your HR and finance people from the first call to your first payroll, and stays with you after go-live.

Step by step

  • 1. Kick-off. We learn how your company is organised and collect your salary structure, leave policy, shift patterns and tax, PF and gratuity rules.

  • 2. Company setup. We configure branches, departments, designations, grades, office shifts, leave types, salary types, tax slabs, PF and gratuity settings, and roles and permissions.

  • 3. Data import. Your employees, and attendance or salary history if you want it, are imported from Excel templates. Opening leave and PF balances are set so nothing starts from zero.

  • 4. First payroll check. We generate your first salary sheet as a preview and compare it with your current sheet before anything is saved.

  • 5. Training. Separate sessions for HR admins, line managers and employees, including the Android app.

  • 6. Go-live and support. After launch you can reach us by phone, WhatsApp and email, and we help with changes such as new tax rates after each budget.

What we need from you

  • Your employee list in Excel

  • Your current salary structure and a recent salary sheet

  • Leave policy, holiday list and shift times

  • Tax, provident fund and gratuity rules you follow

  • A contact person in HR and in finance

Your data, kept separate

Each client company runs on its own separate database, so your employee and payroll data is never mixed with another company's.

Talk to us

Phone and WhatsApp: +880 17 4310 2642 ยท Email: info@goldeninfotech.com.bd

Implementation questions

Still have questions?

Can't find the answer you're looking for? Talk to one of our product experts today.

Contact Sales

It depends mostly on how quickly your payroll rules are agreed. We move at your pace and check the first salary sheet with you before you go live.

Yes. We import employees from Excel templates and set opening leave and PF balances.

Yes. We train HR admins, line managers and employees, including how to use the Android app.

You can reach our team by phone, WhatsApp and email, and we help with changes such as new tax rates after each budget.